Showing posts with label Humility. Show all posts
Showing posts with label Humility. Show all posts
Monday, August 13, 2007
Oh, to be a Nobody!
More on the subject of less is more which I broached here: http://popgoestheslop.blogspot.com/2007/07/monk-who-sold-his-ferrari.html. I just came across an amusing story by Mulk Raj Anand, ‘The Man Whose Name Did Not Appear in the Census’ (Selected Stories, Penguin Classics, New Delhi, 2006). In it, there’s an illiterate old villager living in perpetual fear of the government as well as creditors knocking on his door. So when there is another unfamiliar knock one night, he refuses to open up. His disgusted wife opens the door to a census officer. But her terrified husband refuses to divulge his name and personal details fearing other repercussions. At that point, the disgruntled official stomps out saying that this man does not exist because his name is missing from the census. Ludicrous though his reasons may seem, the man had the right idea, I daresay. This reminds me of a Tukaram abhanga where he prays to God that he may be granted the boon of being small (or. insignificant). He cites the example of the infinitesimal ant getting a grain or two of sugar to eat. The gargantuan Airawat, the ten-tusked elephant (one of the nine jewels from the churning of the ocean), on the other hand, has to bear the sting of the sharp prod in the hand of his mahout. The bigger they come, the greater their trials and tribulations. His advice is to be humble and insignificant. The original abhanga in Marathi (#744) with a rather crude English rendering can be found here: http://www.geocities.com/ssksearch/tukaram/tuka5.html. In the very next verse (#745), the sage again reiterates the same principle, singing the praises of a low profile. A raging flood can uproot the mightiest tree but spares the humble moss, he says. Duck and the mighty wave will pass over your head. Catch the feet of your enemy and his might becomes inoperable. http://www.geocities.com/ssksearch/tukaram/tuka6.html. In a later verse (#928), Tukaram suggests that he who is humble before all becomes the abode of the Infinite. He has performed an act of great courage that wins over the Almighty. Water can pass under anything because of its low density. Likewise, the thinner a person’s ego, the better his chances of getting to the heart of the truth. Tukaram undoubtedly was speaking in a spiritual vein. I feel nonetheless that it’s good practical advice about how to survive without making waves. Swim with the tide, in short. Not against it. . Gandhigiri anyone, boys and girls? http://popgoestheslop.blogspot.com/2006/09/gandhigiris-first-converts.html, http://popgoestheslop.blogspot.com/2007/05/talking-pictures.html & http://popgoestheslop.blogspot.com/2006/12/gandhigiri-on-silver-screen-earlier.html. P.S.: By the way, it seems Gandhi translated Tukaram’s Abhangas into Gujarati during one of his sojourns at Pune’s Yerawada Jail. http://timesofindia.indiatimes.com/articleshow/2252105.cms.
Thursday, May 17, 2007
Talking pictures.
I can’t believe my eyes. Or, my luck at finding it. Here’s this simply written book by a successful practitioner from the retail space with gumption and courage of his conviction. He believes in doing things his own way, His credo is non-elitism, simplicity, thrift, transparency, trust, risk-taking, humility and rewriting the rules to suit the Indian reality. I had heard glowing things about him from my friend, Deep Bisen. Reading his It Happened in India was something else altogether, though. I liked the way the book is 'packaged' with an autobiographical narrative punctuated by "real people" commentary. The most fascinating part of his story is about the use of design thinking in communication. Talking in pictures, in other words. One of the earliest uses of this technique in India was by MK Gandhi. He shed his earlier Western garb to dress himself like the lowest common denominator of India. Believing as he did that India lived in her villages, he chose to dress like the villager. No wonder the aam janata took him to their hearts and followed his lead so readily. (Never mind Winston Churchill's "naked fakir" taunt, boys and girls.) The other interesting stuff I found in Kishore Biyani’s seminal textbook about retailing is his exposition of memetics. Gandhi’s “Quit India” was one powerful meme, for instance. (Meme is ”an information pattern, held in an individual's memory, which is capable of being copied to another individual's memory”. Memetics is “the theoretical and empirical science that studies the replication, spread and evolution of memes”. http://pespmc1.vub.ac.be/MEMES.html.) Being the bania that he was, Gandhi is believed to have said the following: "A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption in our work. He is the purpose of it. He is not an outsider in our business. He is part of it. We are not doing him a favor by serving him. He is doing us a favor by giving us an opportunity to do so." http://quotations.about.com/b/a/029356.htm. [Also cited here: http://www.gandhi.ca/gandhi/quotes/service.php.] Gandhigiri anyone? That’s exactly what Kishore Biyani has been telling us. Indeed, his 2-step test to gauge the suitability of wannabe Pantaloon franchisees is based, chapter and verse, on the Gandhian precept. P.S.: Biyani is a Hindi film buff and has two feature films to his credit. It’s interesting to speculate what would have happened had he been associated with the Munnabhai series. Would he have included the above quote in the script? You may want to read an excerpt (‘Family Values’) here: http://www.mumbaimirror.com/net/mmpaper.aspx?page=article§id=5&contentid=20070420024335640e8268c46&pageno=1. Another excerpt (‘Early Life’): http://www.business-standard.com/lifeleisure/storypage.php?leftnm=5&subLeft=6&chklogin=N&autono=282781&tab=r.
Labels:
Customer,
Deep Bisen,
Design Thinking,
Gandhigiri,
Humility,
India,
Kishore Biyani,
Memetics,
MK Gandhi,
Retail,
Rewriting Rules,
Risk-taking,
Simplicity,
Talking in pictures,
Transparency,
Trust
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